QuestionsThe things people ask before signing
What is Lease a Handyperson?
A bank of credits for the year — 24, 48 or 72 — at a lower rate than paying as you go, billed monthly on a twelve-month term, one plan per household. A credit is fifteen minutes, and you spend them on anything on our list.
Is there a minimum per visit?
4 credits — 1 hr of work. A twenty-minute job still uses 4 credits, so it pays to save up two or three small jobs for one visit.
Are parts included?
No. You provide the parts, or we purchase and deliver them for $20 a visit plus 15% on the parts, receipt included — the same rule as paying by the hour, and anything left over stays at your home. Tell us the job and we’ll say what to buy, or help you find it.
Is it a contract?
Yes — twelve months, billed monthly. That commitment is what makes the rate possible. The Autopilot plans stay no-contract; this one is different on purpose.
Can I cancel before the twelve months are up?
Yes, with thirty days’ notice. We then price the work you actually used at the ordinary pay-as-you-go rate rather than the plan’s, and settle the difference either way: you pay it if you have taken more than you have paid for, and we refund it if you have taken less. There is no penalty on top — the lower rate is what the twelve months buys, so leaving early just means the work is priced the way it would have been without a plan.
What if I don't use all the credits?
They’re yours for the twelve months. Whatever’s left at the end of the term doesn’t roll into the next one, so we’ll nudge you in month ten if you’re sitting on a pile.
What if I need more?
Extra credits are billed at your plan’s rate — $13.75 on Lease 24, $13.25 on Lease 48, $12.50 on Lease 72. If you keep running over we’ll suggest the next plan up; at that point it’s cheaper.
Can two households share one?
No. One plan is one address. If you own a rental as well, that’s priced per home — see the page for property managers.
Is there anything the credits can't be used on?
Anything that needs a licensed trade or a permit — plumbing, electrical, HVAC, gas, roofs. The lease changes how you pay for labor, not what we take on; those jobs we still hand off with a name.
Own a rental as well? That's priced per home.